Privacy Policy

At Hondo, we value and respect your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide when interacting with our website and requesting therapeutic massage bookings.

1. Information We Collect

We collect only the necessary information to process your booking requests and provide high-quality personal attention:

• Identification details: Full name.
• Contact information: Email address and phone number.
• Session details: Selected treatment, preferred duration, date and time suggestion, and any treatment area preferences you choose to write in the form.

2. How We Use Your Data

Your data is used solely for the following purposes:

• To process, schedule, and confirm your booking requests.
• To contact you regarding schedule modifications, cancellations, or inquiries about your session.
• To secure the website and prevent spam using Cloudflare Turnstile.

3. Data Security and Retention

We implement appropriate technical and organizational measures to safeguard your information against loss, alteration, or unauthorized access. We retain your data only for as long as necessary to manage your relationship with us and to fulfill our legal obligations.

4. Third-Party Services

We do not sell or share your personal data with third parties for commercial or advertising purposes. Your information is processed through trusted service providers necessary to operate the site:

• Cloudflare: For form security and spam prevention (Turnstile).
• Resend: For transactional email delivery and booking confirmations.

5. Your Rights

You have the right to access, rectify, restrict, or request the deletion of your personal data at any time. To exercise these rights, please contact us by writing to contacto@hondo.cr.